Retail Team Lead – Elevate Customer Experience

Foot Locker; Orland Park (IL); In loco; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Weekly Pay

Paid Time Off

Employee Discount

Life, Medical and Dental Coverage

Development and Advancement Opportunit

Descrizione del lavoro

Foot Locker is seeking motivated individuals to join our store teams in Illinois. You will coach colleagues, deliver an elevated customer experience, and support sales, merchandising, and operations to meet targets.

You will learn product trends, share expertise with customers, and help foster an inclusive, energetic store environment. You’ll collaborate with store leadership, adapt to shifts including nights and weekends, and contribute to the Foot Locker brand across multiple banners.

Competenze

• Customer-facing sales experience required.
• Ability to coach and motivate a team.
• Strong product knowledge and upsell skills.
• Comfortable engaging customers across shifts.
• Adaptable in a fast-paced omni-channel environment.

Mansioni

• Coach and motivate team to deliver exceptional customer service.
• Maintain high levels of customer satisfaction with product knowledge.
• Meet sales, customer experience, merchandising, and operational goals.
• Serve as a liaison between customers, sales associates and store leadership.
• Learn product trends to fit customer needs.
• Keep up-to-date on product knowledge and trends.
• Support a positive and inclusive work environment.

Conoscenze

Customer service

Leadership

Sales experience

Retail knowledge

Strong communication

Flexibility

Descrizione del lavoro

Foot Locker is seeking motivated individuals to join our store teams in Illinois. You will coach colleagues, deliver an elevated customer experience, and support sales, merchandising, and operations to meet targets.

You will learn product trends, share expertise with customers, and help foster an inclusive, energetic store environment. You’ll collaborate with store leadership, adapt to shifts including nights and weekends, and contribute to the Foot Locker brand across multiple banners.