Store Sales Leader & Customer Experience Coach

Footlocker; Oak Park (MI); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Rate of Pay: $16.98 / hour

Weekly Pay

Paid Time Off

30-50% Employee Discount

Life, Medical and Dental Coverage

Development and Advancement Opportunit

Job summary

Foot Locker in Michigan is seeking a store team member who thrives on coaching customers and peers to deliver outstanding service. You’ll help meet personal and store goals, participate in training, and may transfer between stores as needed to grow your career.

You’ll learn product knowledge and trends to match customer needs, contribute to a positive, inclusive environment, and join a collaborative team dedicated to community and sport.

Qualifications

• Leadership demonstrated in a customer-facing sales setting.
• Confidently engaging customers to deliver an elevated experience.
• Motivation to achieve great results from interacting with customers and athletic products.
• Resourceful and versatile in responding to changing omni-channel retail demands.
• Initiates task completion without supervision.
• Strong cognitive and mathematical skills including analysis and decision making.
• High ethics, values, integrity, and trust.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Coaching and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Skills

Leadership

Customer engagement

Motivation

Adaptability

Proactiveness

Analytical skills

Integrity

Availability

Job description

Foot Locker in Michigan is seeking a store team member who thrives on coaching customers and peers to deliver outstanding service. You’ll help meet personal and store goals, participate in training, and may transfer between stores as needed to grow your career.

You’ll learn product knowledge and trends to match customer needs, contribute to a positive, inclusive environment, and join a collaborative team dedicated to community and sport.