Store Sales Lead & Clienteling Champion

Belk, Inc. & Belk eCommerce LLC.; United States; Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

Belk, Inc. & Belk eCommerce LLC. is seeking a store team member to deliver high-quality customer service, greet customers, and assist with transactions and product information.

You will support the team in maintaining store presentation, inventory accuracy, and a seamless omnichannel shopping experience across channels. The role emphasizes ownership, initiative, and collaboration to meet store objectives, with flexibility for duties such as event support and daily operational tasks.

Formación

• 1+ years of retail experience and a dedication to customer service excellence.
• Ability to use data, guidance, and judgement to support timely decisions and contribute to store success.
• Comfortable with technology including smartphones, tablets, and Windows-based devices.

Responsabilidades

• Demonstrate ownership and accountability to achieve store objectives and key metrics.
• Greet, engage, and assist customers to create a welcoming shopping experience.
• Process transactions accurately and efficiently; handle inquiries and resolve concerns professionally.
• Support omnichannel initiatives and communicate daily goals to the team.
• Maintain visual merchandising standards, signage, fitting rooms, and store cleanliness.
• Lead store fulfillment and asset protection initiatives as part of daily operations.

Conocimientos

Customer service

Communication

Technology proficiency

Retail experience

Herramientas

Windows OS

Mobile devices

Descripción del empleo

Belk, Inc. & Belk eCommerce LLC. is seeking a store team member to deliver high-quality customer service, greet customers, and assist with transactions and product information.

You will support the team in maintaining store presentation, inventory accuracy, and a seamless omnichannel shopping experience across channels. The role emphasizes ownership, initiative, and collaboration to meet store objectives, with flexibility for duties such as event support and daily operational tasks.