Customer Experience & Sales Specialist

Belk, Inc. & Belk eCommerce LLC.; United States; Presencial; USD 12.000 - 26.000; Jornada completa

Descripción de la vacante

Belk, Inc. & Belk eCommerce LLC. in the United States is seeking a Customer Service Specialist who delivers a positive customer experience by providing excellent service, building relationships with customers, and guiding shoppers to products.

This hourly role supports the store during key coverage periods, drives sales, maintains visual merchandising standards, handles transactions, returns, and inquiries with professionalism, care, and speed.

Formación

• Dedication to customer service and a drive to achieve store objectives.
• Ability to work with minimal supervision in a deadline-driven environment.
• Comfortable with technology and Windows-based devices.
• Flexible schedule, including nights, weekends, and holidays.

Responsabilidades

• Greet, engage, and assist customers warmly to enhance shopping experience.
• Process transactions accurately and efficiently.
• Handle customer inquiries, returns, and resolve concerns promptly.
• Maintain visual merchandising standards and store cleanliness.
• Support omni-channel and operations processes.

Conocimientos

Customer service orientation

Team player

Ownership

Communication

Technology literacy

Flexible scheduling

Mobility

Descripción del empleo

Belk, Inc. & Belk eCommerce LLC. in the United States is seeking a Customer Service Specialist who delivers a positive customer experience by providing excellent service, building relationships with customers, and guiding shoppers to products.

This hourly role supports the store during key coverage periods, drives sales, maintains visual merchandising standards, handles transactions, returns, and inquiries with professionalism, care, and speed.