Retail Sales & Service Pro

Belk, Inc. & Belk eCommerce LLC.; United States; On-site; USD 17,000 - 22,000; Part time

Job summary

Belk, Inc. & Belk eCommerce LLC is seeking a Sales Associate to deliver a positive customer experience by providing excellent service, assisting with merchandise selection, making product recommendations, and processing transactions in a fast-paced store environment.

This hourly role emphasizes relationship building and teamwork with store operations to meet objectives. This position requires maintaining product presentation, staying informed on promotions, and contributing to a friendly store

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.

Responsibilities

• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
• Build genuine relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and efficiently.
• Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Maintain visually appealing selling areas and merchandise presentation standards, signage, and cleanliness.

Skills

Customer service

Sales ability

Relationship building

Communication

Product knowledge

Teamwork

Technology comfort

Flexible schedule

Tools

Windows-based OS

Job description

Belk, Inc. & Belk eCommerce LLC is seeking a Sales Associate to deliver a positive customer experience by providing excellent service, assisting with merchandise selection, making product recommendations, and processing transactions in a fast-paced store environment.

This hourly role emphasizes relationship building and teamwork with store operations to meet objectives. This position requires maintaining product presentation, staying informed on promotions, and contributing to a friendly store