Store Sales & Experience Leader

PUMA North America, Inc.; Woodstock (GA); On-site; USD 60,173,568 - 68,769,792; Full time

Job summary

PUMA North America, Inc. in Woodstock, GA seeks a Store Associate to uphold our brand values and deliver exceptional customer experiences. You will help drive sales, manage KPIs, and support store leadership in planning, scheduling and merchandise opportunities.

Ideal candidates have 1-2 years in retail, strong communication and teamwork, basic MS Office and retail software skills, and flexibility for non-traditional hours. Base pay is $21.00-$24.00 per hour with bonus and benefits.

Qualifications

• 1-2 years' experience in a focused, customer service-oriented retail environment (preferably apparel/footwear).
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups.
• Strong team player.
• Excellent communication skills.
• Ability to learn quickly.
• Computer skills, basic know-how about MS Office programs, and retail software.
• The ability to constantly walk and move about is required.

Responsibilities

• Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

Job description

PUMA North America, Inc. in Woodstock, GA seeks a Store Associate to uphold our brand values and deliver exceptional customer experiences. You will help drive sales, manage KPIs, and support store leadership in planning, scheduling and merchandise opportunities.

Ideal candidates have 1-2 years in retail, strong communication and teamwork, basic MS Office and retail software skills, and flexibility for non-traditional hours. Base pay is $21.00-$24.00 per hour with bonus and benefits.