Store Sales Associate | Customer Service & Merchandising

storesalesassociate; Michigan; On-site; USD 17,000 - 21,000; Full time

Job summary

Citi Trends in Michigan seeks a Store Sales Associate to support daily store operations, assist with price changes, and deliver excellent customer service. You will handle transactions, maintain merchandise displays, and contribute to loss prevention efforts while upholding company policies and a professional appearance.

This role requires strong communication, organizational skills, and the ability to work flexible hours, including nights and weekends.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance and manage register in line with policy.
• Call out prices during checkout and bag merchandise.
• Handle cash, checks, and cards according to policy.
• Obtain manager approval for returns, voids, and checks.
• Maintain cleanliness and housekeeping as assigned.
• Provide courteous customer service: greet, assist with fitting rooms, ring up customers, thank them and invite return.
• Explain exchange/refund policies to customers.

Skills

Communication skills

Organizational skills

Math calculations

Flexible schedule

Education

High school diploma or equivalent

Job description

Citi Trends in Michigan seeks a Store Sales Associate to support daily store operations, assist with price changes, and deliver excellent customer service. You will handle transactions, maintain merchandise displays, and contribute to loss prevention efforts while upholding company policies and a professional appearance.

This role requires strong communication, organizational skills, and the ability to work flexible hours, including nights and weekends.