Store Sales Pro — Customer Service & Merchandising

storesalesassociate; Kalamazoo (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Citi Trends in Kalamazoo, MI is seeking a Store Sales Associate to join our value-priced urban apparel team. You will assist with daily store operations, process transactions, and provide friendly customer service.

Responsibilities include handling freight, pricing changes, cash handling, and maintaining store appearance while following safety and policy guidelines. This role requires excellent communication, the ability to work nights and weekends, and basic math skills.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic mathematical calculations.

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance register according to company policy.
• Greet customers, provide helpful service, and invite them to return.
• Explain exchange/refund policies to customers after transactions.
• Maintain store appearance and assist with merchandising.
• Assist with loss prevention and report theft or incidents.

Skills

Customer service

Cash handling

Communication skills

Retail experience

Merchandising

Education

High school diploma

Tools

POS system

Job description

Citi Trends in Kalamazoo, MI is seeking a Store Sales Associate to join our value-priced urban apparel team. You will assist with daily store operations, process transactions, and provide friendly customer service.

Responsibilities include handling freight, pricing changes, cash handling, and maintaining store appearance while following safety and policy guidelines. This role requires excellent communication, the ability to work nights and weekends, and basic math skills.