Store Sales Associate - Customer Focus & Merchandising

Citi Trends; Harrisburg (Dauphin County); On-site; USD 25,000 - 33,000; Full time

Job summary

Citi Trends is seeking a Store Sales Associate to join our team and help manage daily store operations, including visual merchandising, stocking, and customer transactions. This role emphasizes friendly customer service, accurate cash handling, and adherence to store policies.

The associate will support management with loss prevention, markdowns, and ensuring a neat, safe shopping environment while greeting customers and assisting with purchases.

Qualifications

• Excellent communication and organizational skills required.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Process freight and merchandise efficiently.
• Assist with price changes and markdowns.
• Balance register according to policy and handle cash/credit cards correctly.
• Provide exceptional customer service and greet customers.
• Explain exchange/refund policies and assist with returns.
• Support management with merchandising on the sales floor and stock levels.
• Maintain shop floor cleanliness and safety procedures.
• Explain policies to customers and participate in loss prevention.

Skills

Communication

Organizational skills

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a Store Sales Associate to join our team and help manage daily store operations, including visual merchandising, stocking, and customer transactions. This role emphasizes friendly customer service, accurate cash handling, and adherence to store policies.

The associate will support management with loss prevention, markdowns, and ensuring a neat, safe shopping environment while greeting customers and assisting with purchases.