Store Retail Manager: Lead Team & Customer Experience

Bass Pro Outdoor World; Grand Junction (CO); On-site; USD 58,000 - 62,000; Full time

Benefits offered by this job

Discounts on merchandise

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in Grand Junction, CO seeks a Retail Manager to supervise one or more Sales Departments, manage merchandise presentation, inventory, pricing and customer service. The role opens and closes the store, assigns duties and drives sales plans with a strong emphasis on staff development and service excellence.

Expect to interview and develop staff, schedule work, coach teams, and ensure a legendary customer experience through needs analysis and program promotion.

Qualifications

• Minimum 3–5 years in Retail Management with responsibility for Sales Departments.
• Ability to calculate discounts, commissions and percentages.
• Strong interpersonal and communication skills; customer-focused mindset.

Responsibilities

• Supervise one or more Sales Departments and manage merchandize presentation.
• Open and close the store; handle scheduling and staff development.
• Interview, hire, train, coach and evaluate staff; resolve issues with customers and associates.
• Promote programs and ensure a legendary customer experience with product recommendations.

Skills

Retail management

Customer service

Staff development

Planograms

Inventory control

Tools

POS systems

MS Office

Job description

Bass Pro Shops in Grand Junction, CO seeks a Retail Manager to supervise one or more Sales Departments, manage merchandise presentation, inventory, pricing and customer service. The role opens and closes the store, assigns duties and drives sales plans with a strong emphasis on staff development and service excellence.

Expect to interview and develop staff, schedule work, coach teams, and ensure a legendary customer experience through needs analysis and program promotion.