Clothing Department Lead - Merch & Customer Experience

Bass Pro, LLC; Grand Junction (CO); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Grand Junction, Colorado seeks a Team Leader to guide department associates in daily operations, merchandising, and customer service. You will support the GSM/DM, coordinate schedules, and model exceptional service.

Responsibilities include staff development, performance coaching, executing merchandising directives, and maintaining pricing and UPC integrity while ensuring a positive shopping experience for every customer.

Qualifications

• High school diploma or equivalent required.
• 2–4 years in retail sales.
• Supervisory experience is a plus.

Responsibilities

• Supports the GSM/ DM in achieving sales and payroll goals.
• Directs department staff daily.
• Prepares to-do lists and executes merchandising directives.
• Maintains pricing, plan-o-grams, and UPC integrity.
• Ensures a pleasant shopping experience for customers.
• Staffing, interviewing, training, and scheduling.
• Coach and motivate associates to deliver service.
• Provide legendary customer service via needs assessment and recommendations.

Skills

Customer service

Merchandising

Team supervision

Sales analytics

Education

High School Diploma or equivalent

Tools

POS system

MS Excel

Word processing

Inventory management systems

Job description

Bass Pro Shops in Grand Junction, Colorado seeks a Team Leader to guide department associates in daily operations, merchandising, and customer service. You will support the GSM/DM, coordinate schedules, and model exceptional service.

Responsibilities include staff development, performance coaching, executing merchandising directives, and maintaining pricing and UPC integrity while ensuring a positive shopping experience for every customer.