Customer Service Advocate - Outdoor Retail, Full-Time

Bass Pro, LLC; Grand Junction (CO); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a Customer Service Outfitter in Grand Junction, CO. The role emphasizes greeting customers, supporting a great shopping experience, handling returns, and promoting programs like CLUB Membership and in-store pickup.

The position offers full-time hours with competitive starting pay and comprehensive benefits, including health, dental, vision, and retirement plans. Safety and firearm handling requirements are part of the role in-store.

Qualifications

• High school diploma or equivalent required.
• Ability to calculate discounts and make change.
• Friendly, professional communication with customers and colleagues.
• Ability to establish and maintain effective working relationships with management, coworkers and customers.
• Proficient in operating a computerized POS register system.

Responsibilities

• Greet customers promptly and warmly as they enter the store.
• Handle merchandise returns and complete refund/exchange paperwork.
• Inform customers and guide purchasing decisions through needs assessment.
• Promote loyalty programs, CLUB Membership, VOC, and in-store pick-up.
• Maintain a clean, well-stocked work area and comply with company policies.

Skills

Customer service

Cash handling

Communication

POS operation

Merchandise handling

Education

High school diploma or equivalent

Tools

Point of Sale system

Job description

Bass Pro Shops is seeking a Customer Service Outfitter in Grand Junction, CO. The role emphasizes greeting customers, supporting a great shopping experience, handling returns, and promoting programs like CLUB Membership and in-store pickup.

The position offers full-time hours with competitive starting pay and comprehensive benefits, including health, dental, vision, and retirement plans. Safety and firearm handling requirements are part of the role in-store.