Store Protection & Safety Advocate

Ross Stores, Inc.; Pomona (CA); On-site; USD 23,000 - 26,000; Full time

Job summary

Ross Stores, Inc. is seeking a Loss Prevention Specialist to maintain a safe, secure store environment while providing friendly customer service at entrances and on the sales floor.

You will monitor for theft indicators, support store leadership, and ensure compliance with Code 50 inspections and security policies. This role emphasizes high standards of professionalism, communication, and teamwork, with opportunities to build strong partnerships across departments.

Qualifications

• High School education or equivalent required; AA degree preferred.
• One year retail supervisory experience or similar training.
• One year loss prevention/security training preferred.
• Active Security Guard License preferred.

Responsibilities

• Maintains a safe and secure environment for associates and customers.
• Provides visible greetings and monitors entrances/exits and sales floors.
• Monitors for theft indicators and communicates with Store Leadership.
• Supports loss prevention initiatives and adheres to company policies.

Skills

Customer service

Communication skills

Teamwork

Conflict resolution

Adaptability

Attention to detail

Education

High School diploma or equivalent

AA degree preferred

Tools

Security Guard License

Job description

Ross Stores, Inc. is seeking a Loss Prevention Specialist to maintain a safe, secure store environment while providing friendly customer service at entrances and on the sales floor.

You will monitor for theft indicators, support store leadership, and ensure compliance with Code 50 inspections and security policies. This role emphasizes high standards of professionalism, communication, and teamwork, with opportunities to build strong partnerships across departments.