Store Production Team Lead: Donor-Focused Ops

Land-of-Lincoln-Goodwill-Industrie; Savoy (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Land of Lincoln Goodwill seeks a Store Production Team Lead to manage daily production in the donation processing area and support store goals on shift. You will lead staff, ensure quality of donations, and drive efficiency on the sales floor.

The role requires strong donor focus, minimal supervision, and commitment to mission-driven work. You will train staff, handle scheduling, and may serve as manager on duty as needed.

Qualifications

• High school diploma or equivalent required.
• At least 1 year retail experience.
• Interacts with people with disabilities respectfully and maintains confidentiality.
• Maintains professionalism, integrity and ethical behavior.
• Follows LLGI policies and procedures.
• CPR/First Aid certification or ability to obtain within 6 months.
• DSP training or ability to complete within 1 year.

Responsibilities

• Support Store Management in evaluating product quality for the sales floor.
• Promote the organization’s mission, vision, and values and diversity.
• Train, coach, and provide feedback to staff for back-room operations.
• Assist in recruiting, onboarding, training, documentation, and addressing staff performance issues.
• Demonstrate leadership and positive role modeling for retail staff.
• Manage time and staff schedules to ensure accurate work completion.
• Assist General Manager to maximize financial performance and goals.
• May act as manager on duty including donations processing, pricing, stocking, and register transactions.
• May open and/or close the store.
• Perform other tasks as assigned.

Skills

Leadership

Communication

Diversity awareness

Time management

Education

High school diploma or equivalent

Tools

Google Workspace

Microsoft Office (Word, PowerPoint, Outlook, Excel)

Payroll software

Point of Sale systems

Job description

Land of Lincoln Goodwill seeks a Store Production Team Lead to manage daily production in the donation processing area and support store goals on shift. You will lead staff, ensure quality of donations, and drive efficiency on the sales floor.

The role requires strong donor focus, minimal supervision, and commitment to mission-driven work. You will train staff, handle scheduling, and may serve as manager on duty as needed.