Store Pro: Automotive Parts Specialist & Customer Champion

USA GPC Genuine Parts Company; Mather (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Paid Time Off

Employee stock purchase plan

Job summary

Genuine Parts Company (NAPA) in California's Mather area is seeking a Store Associate to serve as the primary contact for customers in the retail store, providing accurate automotive parts solutions and a high-quality shopping experience. You will use product knowledge to assist customers, operate POS and inventory tools, and support both retail and wholesale customers while contributing to store performance.

This role offers an entry point with growth potential within GPC.

Qualifications

• High School Diploma or GED is required.
• Valid Driver's License is required.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries and pull/prepare orders for customers and drivers.
• Contribute to store performance through merchandising and efficiency improvements.
• Assist with inventory control activities and ensure accurate records.

Skills

Customer service mindset

Strong communication

Willingness to learn automotiveSystems

Education

High School Diploma or GED

Valid Driver's License

Job description

Genuine Parts Company (NAPA) in California's Mather area is seeking a Store Associate to serve as the primary contact for customers in the retail store, providing accurate automotive parts solutions and a high-quality shopping experience. You will use product knowledge to assist customers, operate POS and inventory tools, and support both retail and wholesale customers while contributing to store performance.

This role offers an entry point with growth potential within GPC.