Night Store Supervisor & Customer Service Lead

Safeway; Nome (AK); On-site; USD 42,000 - 58,000; Full time

Job summary

Safeway in Nome, AK seeks a Person In Charge (PIC) to serve as primary store contact when management is absent. The role involves supervising store staff, handling cash operations, and ensuring customer service excellence.

You may work across departments, maintain policy familiarity, and support managers by ensuring profitable, efficient operations and a safe environment for customers and employees.

Qualifications

• Ability to follow company customer service procedures.
• Ability to interact with customers and co-workers.
• Ability to understand and follow instructions.
• Knowledge of all positions within the store.
• Ability to work independently.

Responsibilities

• Provide customer service as defined by the employer within policy.
• Supervise store personnel in absence of Store Manager/Asst Managers.
• Maintain familiarity with store policies and procedures.
• Monitor service and replenishment of products on the sales floor.
• Replace stock in displays near checkout.
• Help keep a clean and safe work environment.
• Assist other cashiers with register issues.
• Perform basic office functions to assist customers and personnel.
• Operate the cash register and total customer bills.
• Receive payment and give correct change.
• Bag groceries and assist customers with carry out.

Skills

Customer service

Supervising

Cashier skills

Tools

Cash register

Job description

Safeway in Nome, AK seeks a Person In Charge (PIC) to serve as primary store contact when management is absent. The role involves supervising store staff, handling cash operations, and ensuring customer service excellence.

You may work across departments, maintain policy familiarity, and support managers by ensuring profitable, efficient operations and a safe environment for customers and employees.