Store Performance Coach: Lead Teams & Elevate Service

Wal-Mart Stores East, LP; New Albany (IN); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Live Better U education program

Job summary

Wal-Mart Stores East, LP in New Albany, IN is seeking a store leadership professional to lead and develop teams, teach training, listen to associates, and drive store operations using OBW principles and community engagement.

The role focuses on customer service excellence, financial performance, budgeting, merchandising, shrink control, and talent development, with opportunities to implement business changes and mentor hourly associates.

Qualifications

• 2 years of college or equivalent.
• 1 year of retail experience and 1 year of supervisory experience.
• 2 years of general work experience and 1 year of supervisory experience.

Responsibilities

• Lead and develop teams by teaching, training, listening to associates, touring stores and providing feedback.
• Ensure exceptional customer service by modeling Walmart's One Best Way service model.
• Drive store financial performance by reviewing PL, budgeting, forecasting and controlling expenses.
• Coordinate activities and develop plans to meet customer and business needs, build accountability and measure progress.

Skills

Leadership

Customer service orientation

Education

Two years of college

Job description

Wal-Mart Stores East, LP in New Albany, IN is seeking a store leadership professional to lead and develop teams, teach training, listen to associates, and drive store operations using OBW principles and community engagement.

The role focuses on customer service excellence, financial performance, budgeting, merchandising, shrink control, and talent development, with opportunities to implement business changes and mentor hourly associates.