Store Operations Coach & Team Leader

Wal-Mart Stores East, LP; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Wal-Mart Stores East, LP in Charlotte, NC is seeking a store leadership professional to lead and develop teams, teach training, and actively listen to associates while driving store operations, customer service excellence, and community engagement.

The role emphasizes financial performance, budgeting, scheduling, and inventory control, with a focus on using data insights to improve processes, mentor hourly staff, and align with Walmart's OBW service model and values.

Qualifications

• Leads and develops teams effectively by teaching training and actively listening to associates.
• Uses data insights and analysis to drive decisions and improve store performance.
• Delivers exceptional customer service and aligns with company standards.

Responsibilities

• Oversees store operations, budgeting, forecasting and expense control.
• Monitors inventory flow, merchandising, and loss prevention measures.
• Hires, trains, and mentors hourly associates; promotes a culture of belonging.

Skills

Leadership

Customer Service

Communication

Mentoring

Job description

Wal-Mart Stores East, LP in Charlotte, NC is seeking a store leadership professional to lead and develop teams, teach training, and actively listen to associates while driving store operations, customer service excellence, and community engagement.

The role emphasizes financial performance, budgeting, scheduling, and inventory control, with a focus on using data insights to improve processes, mentor hourly staff, and align with Walmart's OBW service model and values.