Auto Parts Specialist: Customer Solutions & Fast Service

Genuine Parts Company; Liberty (MO); On-site; USD 30,000 - 38,000; Full time

Job summary

Genuine Parts Company, offering NAPA-brand automotive parts, seeks a Store Pro to serve as the primary customer contact in a high-energy retail store. You will deliver accurate parts solutions, engage customers, and support in-store operations with POS and inventory systems.

The role emphasizes excellent communication, teamwork, and a proactive approach to helping customers and peers in a fast-paced environment.

Qualifications

• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate deliveries, pull and prepare orders, and support logistics and fulfillment.

Skills

Strong communication

Customer-focused

Willingness to learn automotive parts

Education

High School Diploma or GED

Job description

Genuine Parts Company, offering NAPA-brand automotive parts, seeks a Store Pro to serve as the primary customer contact in a high-energy retail store. You will deliver accurate parts solutions, engage customers, and support in-store operations with POS and inventory systems.

The role emphasizes excellent communication, teamwork, and a proactive approach to helping customers and peers in a fast-paced environment.