Store Ops Leader — Health & Customer Service

CVS Health; Watertown (MA); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Other resources, based on eligibility

Job summary

CVS Health in Watertown, MA is hiring an Operations Manager to join the Store Management team. You will drive store execution, performance and customer service while building loyalty to CVS/pharmacy.

You will lead by example and maintain an engaged, productive team under the Store Manager's supervision. Responsibilities include overseeing store operations, sales, inventory, staffing, training and financial management.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Lead others and work effectively with store crews
• Supervise, assign and direct activities of the store’s crew
• Effectively communicate information to store crew and supervisors in an open and timely manner
• Support Store Manager with action plans for operational and service improvement
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Leadership

Supervision

Flexibility schedule

Education

High School Diploma Or Equivalent Preferred But Not Required

Job description

CVS Health in Watertown, MA is hiring an Operations Manager to join the Store Management team. You will drive store execution, performance and customer service while building loyalty to CVS/pharmacy.

You will lead by example and maintain an engaged, productive team under the Store Manager's supervision. Responsibilities include overseeing store operations, sales, inventory, staffing, training and financial management.