Store Ops Lead - Customer WOW & Growth

Five Below; New Jersey; On-site; USD 22,000 - 25,000; Part time

Job summary

Five Below is seeking a store leadership role in New Jersey to drive great customer experiences and smooth daily operations. You will train crew, oversee activities, and ensure fast, friendly checkout while managing stock and store opening/closing tasks.

The position emphasizes guest satisfaction, staff guidance, and operational excellence, with the potential for growth in a dynamic, values-driven retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Excellent verbal and written communication skills.
• Ability to multi-task and remain composed under pressure.

Responsibilities

• Wowing the customer through personal contact with customers.
• Train crew on the BEST customer service experience for fast, friendly checkout.
• Oversee daily activities of store associates and ensure excellent service.
• Assist with receiving, unpacking, and organizing new stock.

Skills

Customer service

Team leadership

Verbal & written communication

Flexible scheduling

Education

High School Diploma or equivalent

Job description

Five Below is seeking a store leadership role in New Jersey to drive great customer experiences and smooth daily operations. You will train crew, oversee activities, and ensure fast, friendly checkout while managing stock and store opening/closing tasks.

The position emphasizes guest satisfaction, staff guidance, and operational excellence, with the potential for growth in a dynamic, values-driven retail environment.