Store Ops Lead: Customer Service & Team Leadership

CVS Health; Waterford Charter Township (MI); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement plan

Job summary

CVS Health is seeking a Shift Supervisor to lead store operations and drive customer service excellence. You will support the CVS Store Management team, supervise staff when no manager is onsite, and ensure opening and closing procedures are completed efficiently.

The role emphasizes strong communication, supervision, and flexibility to cover early morning, overnight and weekend shifts, with a comprehensive benefits package for a full-time position.

Qualifications

• Deductive reasoning and analytical abilities with basic computer skills.
• Strong communication and supervisory skills.
• Ability to work flexible schedules, including mornings, overnights and weekends.

Responsibilities

• Support store management to drive store execution and customer service.
• Lead staff when no manager is onsite, ensuring opening/closing procedures.
• Supervise tasks, communicate with management and crews.
• Handle customer questions, problems and complaints.
• Merchandise, price, stock shelves, and manage displays.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible schedule

Education

High School Diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to lead store operations and drive customer service excellence. You will support the CVS Store Management team, supervise staff when no manager is onsite, and ensure opening and closing procedures are completed efficiently.

The role emphasizes strong communication, supervision, and flexibility to cover early morning, overnight and weekend shifts, with a comprehensive benefits package for a full-time position.