Store Ops & Customer Service Lead

Wegmans Food Markets; Town of West Seneca (NY, OK); Vor Ort; USD 30.000 - 32.000; Vollzeit

Benefits dieser Stelle

Flexible scheduling

Great benefits

Zusammenfassung

Wegmans Food Markets in West Seneca, NY is seeking entry-level leaders who can collaborate, lead, and deliver excellent customer service. You will coordinate daily activities of customer service staff while taking on store management projects and responsibilities, spanning daytime to late-night shifts.

You’ll act as a liaison across departments and drive operational excellence with the leadership team. Ideal candidates bring experience in customer service, the ability to multi-task in a busy

Qualifikationen

• Customer service experience in food service, grocery or retail
• Proven ability to multi-task in a fast-paced environment
• Computer skills expected

Aufgaben

• Independently manage store operations between daytime and nighttime hours, liaison among teams and departments; open/close the store
• Prioritize and delegate tasks with management to ensure front-end operations run efficiently
• Lead and develop a team of customer service employees, providing resources and feedback
• Provide exceptional customer service and champion company values across the store
• React quickly to operational challenges in coordination with store leadership
• Participate in store projects to strengthen team collaboration and company culture

Kenntnisse

Customer service

Multi-tasking

Team leadership

Computer skills

Jobbeschreibung

Wegmans Food Markets in West Seneca, NY is seeking entry-level leaders who can collaborate, lead, and deliver excellent customer service. You will coordinate daily activities of customer service staff while taking on store management projects and responsibilities, spanning daytime to late-night shifts.

You’ll act as a liaison across departments and drive operational excellence with the leadership team. Ideal candidates bring experience in customer service, the ability to multi-task in a busy