Store Operations Supervisor - Lead Customer Experience

CVS Health; Charlotte (NC); On-site; USD 22,041 - 33,062; Full time

Benefits offered by this job

Affordable medical plan options

401(k) plan with matching contributions

Employee stock purchase plan

Paid time off

Tuition assistance

Job summary

A leading pharmacy chain in Charlotte, NC is seeking an Operations Supervisor to lead store operations and support CVS Store Management. This role emphasizes excellent customer service, effective communication with staff, and problem-solving for customer relations. The ideal candidate should possess strong analytical and supervisory skills and be capable of working a flexible schedule. This position includes a competitive salary and a comprehensive benefits package for full-time employees.

Qualifications

• Ability to work a full-time flexible schedule including early mornings, overnight and weekend shifts.
• Experience as a retail supervisor is preferred.

Responsibilities

• Supervise the store’s crew through assigning and directing activities.
• Assist customers with their questions and complaints.
• Maintain customer/patient confidentiality.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Supervision

Influencing skills

Education

High School Diploma or Equivalent

Job description

A leading pharmacy chain in Charlotte, NC is seeking an Operations Supervisor to lead store operations and support CVS Store Management. This role emphasizes excellent customer service, effective communication with staff, and problem-solving for customer relations. The ideal candidate should possess strong analytical and supervisory skills and be capable of working a flexible schedule. This position includes a competitive salary and a comprehensive benefits package for full-time employees.