Store Operations Supervisor: Drive Service & Performance

CVS Health; Raytown (MO); On-site; USD 23,000 - 33,000; Full time

Job summary

CVS Health in Raytown, MO is seeking an Operations Supervisor to support store management, drive execution, and build customer loyalty through excellent service. You’ll lead the store when no manager is onsite, ensure opening/closing procedures are completed, and coach colleagues for performance and quality.

The role emphasizes collaboration with management, supervision of crews, merchandising, and effective communication to maintain CVS’s standards and a positive shopping experience.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills, supervision, and influencing skills.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Responsibilities

• Lead store operations in collaboration with store management to ensure smooth daily activities.
• Provide customer service coaching and resolve customer questions and complaints.
• Price merchandise, stock shelves, and support weekly promotional displays and inventories.
• Supervise the store crew, assign tasks, and communicate requirements effectively.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Supervision

Influencing skills

Flexible schedule

Education

High School Diploma or Equivalent

Job description

CVS Health in Raytown, MO is seeking an Operations Supervisor to support store management, drive execution, and build customer loyalty through excellent service. You’ll lead the store when no manager is onsite, ensure opening/closing procedures are completed, and coach colleagues for performance and quality.

The role emphasizes collaboration with management, supervision of crews, merchandising, and effective communication to maintain CVS’s standards and a positive shopping experience.