PT Operations Support Associate

brobstongroup.com - Jobboard; Gilroy (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking an Operations Support Associate in Gilroy, California. The role focuses on ensuring seamless day-to-day operations by processing merchandise and maintaining stockroom organization. Responsibilities include handling freight, executing inventory tasks, and supporting Brand Ambassadors.

Ideal candidates should have experience in retail operations, effective communication skills, and flexibility in availability. This position requires physical ability to lift up to 30 lbs and work varying shifts.

Qualifications

• Prior back-of-house or retail operations experience preferred.
• Effective communication skills with customers and team members.
• Ability to lift and carry items up to 30 lbs.

Responsibilities

• Process incoming freight and shipments while inspecting deliveries.
• Execute RFID inventory scans and replenish stock accurately.
• Support the sales floor with stock checks and merchandise delivery.

Skills

Retail operations experience

Effective communication

Team collaboration

Job description

Summary

An Operations Support Associate ensures smooth day-to-day store operations by receiving and processing merchandise, maintaining stockroom organization, and supporting the sales floor. This primarily non-selling role executes inventory and replenishment activities, visual presentation tasks, and provides assistance to Brand Ambassadors and customers as needed.

Responsibilities

• Process incoming freight and shipments, inspect deliveries, and apply tags and sensors per company guidelines.
• Execute RFID inventory scans and ISOS replenishment to maintain accurate floor and stockroom levels.
• Manage ship-to-home orders, store-to-store transfers, reticketing, and stock room resets.
• Support the sales floor with stock checks, merchandise delivery, and occasional sales transactions when required.
• Participate in visual merchandising and maintain store presentation standards.
• Maintain organized, clean stockroom and sales floor areas and collaborate with store team members.

Requirements

• Back-of-house or retail operations experience preferred.
• Ability to communicate effectively with customers and store personnel and work as part of a team.
• Ability to lift and carry up to 30 lbs., maneuver around the sales floor and stock areas, and work with chemicals as required.
• Flexible availability including days, evenings, weekends, and potential overnight shifts or travel as needed.