Store Operations & Service Leader

Lowe's Companies, Inc.; Greenville (MS); Presencial; USD 38 000 - 54 000; Tempo integral

Resumo da oferta

Lowe’s Companies, Inc. is seeking a Master Store Technician/ASM to lead store operations, drive sales, and ensure exemplary customer service. You will coach staff, manage scheduling, and oversee pricing and promo execution in assigned areas.

The role requires strong leadership, cross-functional collaboration, and experience with store systems. A Bachelor’s degree in a related field is preferred, and the position is on-site at a Lowe’s location.

Qualificações

• 2 years experience leading associates in a retail environment.
• 3 years experience in a fast-paced, cross-functional work environment.
• 1 year experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility.
• 1 year experience directly managing a team of sales associates (commissioned or non-commissioned) in retail, business-to-business, outside sales, or consumer service industry (Specialty ASM).
• Experience using Microsoft Office Suite.
• Experience in retail store freight flow logistics (Operations ASM).

Responsabilidades

• Provide full leadership over store operations, staffing, and engagement.
• Walk the store to coach associates and drive sales.
• Ensure proper staffing for customer traffic and schedule coverage.
• Oversee price, service, and promo execution in assigned area.
• Maintain safety, shrink prevention, and loss prevention culture.

Conhecimentos

Team leadership

Cross-functional collaboration

Customer service focus

Communication skills

Formação académica

Bachelor’s degree Related field

Ferramentas

Microsoft Office Suite

Genesis

M2O

Thin Client

Project Tool

Descrição da oferta de emprego

Lowe’s Companies, Inc. is seeking a Master Store Technician/ASM to lead store operations, drive sales, and ensure exemplary customer service. You will coach staff, manage scheduling, and oversee pricing and promo execution in assigned areas.

The role requires strong leadership, cross-functional collaboration, and experience with store systems. A Bachelor’s degree in a related field is preferred, and the position is on-site at a Lowe’s location.