Store Operations Leader & Team Performance Coach

Lowe's Companies, Inc.; Portland (OR); On-site; USD 60,000 - 80,000; Full time

Job summary

Lowe's Companies, Inc. seeks a Store Leader to oversee a team of supervisors and associates across product categories in the assigned area. You will drive SMART customer service, in-stock positions, and store cleanliness to ensure a safe, welcoming shopping experience.

You will set clear goals, monitor progress daily, coach and develop staff, and collaborate with cross-functional partners to optimize sales, service, and operational efficiency.

Qualifications

• 2 years experience leading associates in a retail environment.
• 3 years experience in a fast-paced, cross-functional work environment.
• 1 year experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility.
• 1 year experience directly managing a team of sales associates (commissioned or non-commissioned) in retail, business-to-business, outside sales, or consumer service industry (Specialty ASM).
• Experience using Microsoft Office Suite.

Responsibilities

• Provide direct leadership over a team of supervisors and associates supporting product categories in the assigned area.
• Model and reinforce behaviours to deliver SMART customer service.
• Set and track clear, measurable service and operational goals daily.
• Coach and mentor team members, provide feedback and development opportunities.

Skills

Leadership

Store operations management

Cross-functional collaboration

Communication

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Job description

Lowe's Companies, Inc. seeks a Store Leader to oversee a team of supervisors and associates across product categories in the assigned area. You will drive SMART customer service, in-stock positions, and store cleanliness to ensure a safe, welcoming shopping experience.

You will set clear goals, monitor progress daily, coach and develop staff, and collaborate with cross-functional partners to optimize sales, service, and operational efficiency.