Store Operations Lead - Customer Wow & Coaching

Five Below; Dallas (TX); On-site; USD 15,000 - 18,000; Part time

Job summary

Five Below seeks a motivated store leader in Dallas to manage daily operations, oversee associates, and ensure outstanding customer service. You will train staff, handle opening and closing procedures, and drive sales while controlling costs.

The role emphasizes teamwork, speed, and a positive guest experience. Ideal candidates bring at least 1 year of management experience, strong communication, and the ability to multitask in a fast-paced retail environment.

Qualifications

• High School Graduate or equivalent; college experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multitask and think creatively.
• Ability to remain composed under pressure.

Responsibilities

• Wow customers through friendly, fast checkout and personal contact.
• Oversee daily store activities and staff performance.
• Assist with receiving, unpacking, and stocking.
• Act as Manager on Duty when needed.
• Open/close store, secure cash, and ensure smooth operations.
• Support onboarding and training of associates.
• Drive sales and control expenses via merchandising and service.

Skills

Management experience

Customer service

Communication skills

Multitasking

Creative thinking

Education

High School Graduate or equivalent

Job description

Five Below seeks a motivated store leader in Dallas to manage daily operations, oversee associates, and ensure outstanding customer service. You will train staff, handle opening and closing procedures, and drive sales while controlling costs.

The role emphasizes teamwork, speed, and a positive guest experience. Ideal candidates bring at least 1 year of management experience, strong communication, and the ability to multitask in a fast-paced retail environment.