Store Operations & Performance Coach

Wal-Mart Stores East, LP; Cross Lanes (WV); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Education benefits

Job summary

Wal-Mart Stores East, LP in Cross Lanes, WV is seeking a store leadership professional to train and develop teams, drive customer service, and execute company directions. You will teach, coach, and listen to associates, lead change, manage budgets, and ensure merchandising and operations run smoothly.

This role emphasizes collaboration, integrity, and a belonging culture, with a focus on delivering results, improving the customer experience, and supporting community initiatives.

Qualifications

• 2 years’ of college; OR 1 year’s retail and 1 year’s supervisory experience.
• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Experience supervising 5+ direct reports including performance management.

Responsibilities

• Lead and develop store teams through training and feedback.
• Drive store financial performance by managing budgets and expenses.
• Ensure customer service standards and resolve customer issues.
• Coordinate with stakeholders and promote a belonging mindset.

Skills

Team leadership

Customer service

Communication

Training & mentoring

Data-driven decision making

Job description

Wal-Mart Stores East, LP in Cross Lanes, WV is seeking a store leadership professional to train and develop teams, drive customer service, and execute company directions. You will teach, coach, and listen to associates, lead change, manage budgets, and ensure merchandising and operations run smoothly.

This role emphasizes collaboration, integrity, and a belonging culture, with a focus on delivering results, improving the customer experience, and supporting community initiatives.