Store Operations & People Leader

Jobtome; Pratt (KS); On-site; USD 70,000 - 110,000; Full time

Job summary

Kroger is seeking a Store Manager for Pratt, KS to support all store operations and lead teams in delivering exceptional customer experiences. You will supervise merchandising, staffing, budgets, and safety compliance while driving sales and minimizing shrink.

The role requires at least a high school diploma and 1 year of department management experience, with strong leadership and data-driven decision-making skills to influence performance across departments.

Qualifications

• 1 year of experience as department manager, service manager, or in an equivalent role
• Demonstrated experience leading, coaching, and developing associates to achieve customer service, operational, and business goals in a fast-paced retail environment
• Demonstrated experience using KPIs, metrics, and data insights to identify opportunities, solve problems, and support business decisions
• Proven ability to collaborate across departments and influence others to drive store performance

Responsibilities

• Assist store manager and associates in achieving a favorable customer shopping experience
• Lead teams in planning, implementing and executing merchandising/operating initiatives
• Develop action plans/communications to associates on survey results and feedback
• Identify store opportunities and develop timely solutions with department heads to ensure plan implementation
• Model inclusive behavior and promote diversity across the store team
• Manage total store operations in the store manager's absence
• Drive sales and manage budgets, safety, shrink, and labor costs
• Collaborate with union representatives if applicable and communicate essential information to staff

Skills

Customer service

Operational excellence

Team leadership

Data-driven decisions

Cross-department collaboration

Education

High school diploma/GED

Job description

Kroger is seeking a Store Manager for Pratt, KS to support all store operations and lead teams in delivering exceptional customer experiences. You will supervise merchandising, staffing, budgets, and safety compliance while driving sales and minimizing shrink.

The role requires at least a high school diploma and 1 year of department management experience, with strong leadership and data-driven decision-making skills to influence performance across departments.