Store Operations & People Lead

Abercrombie & Fitch Spain, SL; Louisville (KY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Quarterly bonus program

Paid time off

Volunteer day per year

Merchandise discount

Medical, dental and vision insurance

Life and disability insurance

Employee assistance program

Parental and adoption leave

401(k) with company match

Training and development

Career advancement

Job summary

Abercrombie & Fitch Co. is seeking a supervisory leader to manage daily store operations in Louisville, focusing on customer service, staffing, and payroll processes. You will supervise the salesfloor and stockroom, ensuring brand standards and a seamless shopping experience.

The role requires a customer-focused mindset, fashion knowledge, and strong communication. You will coach team members, drive sales, and uphold visual standards in a fast-paced, omnichannel environment.

Qualifications

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Fashion trend knowledge

Strong work ethic

Communication skills

Interpersonal skills

Team building

Coaching others

Initiative

Detail-oriented

Multi-tasking

POS systems

Education

Bachelor's degree OR one year of supervisory experience in a customer-facing role

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a supervisory leader to manage daily store operations in Louisville, focusing on customer service, staffing, and payroll processes. You will supervise the salesfloor and stockroom, ensuring brand standards and a seamless shopping experience.

The role requires a customer-focused mindset, fashion knowledge, and strong communication. You will coach team members, drive sales, and uphold visual standards in a fast-paced, omnichannel environment.