Store Operations & Onboarding Specialist

CarMax Business Services; Orlando (FL); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Paid sick time

Vacation time

Holiday Premium Pay

Paid time off

Job summary

CarMax Business Services in Orlando is looking for a Management Assistant to support store operations, assist managers with hiring, onboarding, and orientation, and provide exceptional customer service. You will handle cash, paperwork, and system updates in a fast-paced, team-focused environment across sales, auction, and appraisal functions.

Strong organization and communication are essential for success. The role emphasizes confidential record-keeping, multi-tasking, and flexibility to work

Qualifications

• Ability to read, interpret, and accurately transcribe data for record-keeping.
• Strong organizational skills and attention to detail in a deadline-driven environment.
• Proficiency in word processing, spreadsheets, and intermediate PC skills.
• Effective communication skills for interacting with customers and associates in person, by phone, and in writing.
• Ability to multi-task and prioritize in a fast-paced setting.
• Maintain confidentiality of records and reports within scope of position.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Coordinate hiring and onboarding processes, including scheduling interviews, preparing documentation, and managing applicant records in Workday.
• Facilitate new associate orientation, ensuring timely completion of required documentation and training, and maintaining accurate personnel files.
• Provide customer service support by greeting customers, answering questions, and assisting with paperwork.
• Process sales and auction paperwork, including DMV documentation and dealer registration.
• Handle cash management tasks, including deposits, safe handling, and multiple payment types.
• Support Business Office operations and mentor new associates as needed.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Organizational skills

Attention to detail

PC skills

Effective communication

Multi-tasking

Confidentiality

Flexible schedule

Tools

Workday

Job description

CarMax Business Services in Orlando is looking for a Management Assistant to support store operations, assist managers with hiring, onboarding, and orientation, and provide exceptional customer service. You will handle cash, paperwork, and system updates in a fast-paced, team-focused environment across sales, auction, and appraisal functions.

Strong organization and communication are essential for success. The role emphasizes confidential record-keeping, multi-tasking, and flexibility to work