Store Operations & Merchandising Manager — Growth & Benefits

Kohl's Corp.; Colma (CA); On-site; USD 73,000 - 117,000; Full time

Benefits offered by this job

PTO & Vacation Buy Program

Parental Leave

Medical Insurance

Dental Insurance

Vision Insurance

401k and Savings Plans

Employee discounts

Job summary

Kohl's Corp. is seeking an Operations Manager or Merchandising Manager to oversee store operations and/or merchandising, coaching associates to execute processes that drive sales and profitability.

You will lead training, ensure consistent execution, and manage KPIs across service, operations and merchandising. The role emphasizes strong customer service, pricing and signage accuracy, replenishment, loss prevention collaboration, and team development.

Qualifications

• Experience supervising teams or associates and coaching for daily goals.
• Strong verbal and written communication and interpersonal skills.
• Good decision-making and problem-solving abilities.
• Proven people-management skills and talent development.
• Flexible availability including days, nights, weekends and holidays.

Responsibilities

• Oversee store operations and/or merchandising to drive sales and profitability.
• Teach, coach and develop associates on operational, service and merchandising processes.
• Lead floor replenishment, stockroom, and omnichannel fulfillment as needed.
• Manage point-of-sale and customer service to deliver fast, friendly service.
• Ensure visual merchandising standards and pricing/signage accuracy per brand direction.
• Direct merchandising direction based on store layout and sell-through.
• Train new hires on processes, inventory procedures and tools.
• Monitor KPIs and take actions to improve store results.
• Partner with Loss Prevention and safety programs to protect product.
• Maintain adherence to company policies and overall store standards.

Skills

Supervising teams

Verbal & written communication

Decision making

People management

Flexible availability

Education

College degree

Job description

Kohl's Corp. is seeking an Operations Manager or Merchandising Manager to oversee store operations and/or merchandising, coaching associates to execute processes that drive sales and profitability.

You will lead training, ensure consistent execution, and manage KPIs across service, operations and merchandising. The role emphasizes strong customer service, pricing and signage accuracy, replenishment, loss prevention collaboration, and team development.