Store Operations Manager & Safety Leader

H-E-B; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

H-E-B is seeking a Manager in Charge (MIC) in Houston to oversee Partner performance and safety in the absence of the Store Director. The MIC also may supervise Gas Station and floor maintenance where needed and ensure SOP compliance across all departments.

The role requires strong leadership, retail management experience, and the ability to make timely employment-related decisions while safeguarding store operations and customer service excellence.

Qualifications

• Retail management experience required.
• Leadership/management experience.
• Understanding of product integrity and regulations
• Strong verbal and written communication
• Organization and planning skills
• Customer service skills
• Proficient in MS Office and H-E-B systems
• Ability to motivate and manage staff
• Ability to handle multiple priorities
• Completion of School of Retail Management (SORM)

Responsibilities

• Spends majority of time using independent judgement in making employment-related and business decisions, or effectively recommending such decisions, including product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters.
• Monitors product integrity and Partner safety
• Ensures best practices / H-E-B SOP compliance in every department
• Ensures execution of Gas Station / floor maintenance processes (in Stores not assigned an Operations Store Leader)
• Ensures facility and equipment are properly maintained and in good repair
• Monitors cost / benefits, budget, and shrink

Skills

Leadership

Communication

Organization

Customer Service

MS Office

Staff Motivation

Priorities Management

Education

School of Retail Management (SORM)

Tools

MS Office (Word, Excel)

H-E-B systems

Job description

H-E-B is seeking a Manager in Charge (MIC) in Houston to oversee Partner performance and safety in the absence of the Store Director. The MIC also may supervise Gas Station and floor maintenance where needed and ensure SOP compliance across all departments.

The role requires strong leadership, retail management experience, and the ability to make timely employment-related decisions while safeguarding store operations and customer service excellence.