Store Operations Manager - Customer Service & Inventory

CVS Health; Normal (IL); On-site; USD 26,000 - 40,000; Full time

Job summary

CVS Health is seeking an Operations Manager to join CVS/pharmacy. You will lead store teams, manage staffing, inventory, and operations to enhance customer service and drive loyalty. Report to the Store Manager and help execute strategic plans with a focus on service excellence.

This full-time role requires a flexible schedule, including early mornings, overnights, and weekends. The position offers a competitive hourly pay range and comprehensive benefits, with growth opportunities within CVS

Qualifications

• Deductive reasoning and advanced analytical skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full‑time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Responsibilities

• Lead others and work effectively with store crews.
• Supervise, assign and direct activities of the store’s crew.
• Effectively communicate information to store crew and supervisors in an open and timely manner.
• Support Store Manager with actions plans for operational and service improvement.
• Promote CVS customer service culture (greet, offer help, and thank).

Skills

Analytical skills

Communication

Leadership

Scheduling flexibility

Computer skills

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

CVS Health is seeking an Operations Manager to join CVS/pharmacy. You will lead store teams, manage staffing, inventory, and operations to enhance customer service and drive loyalty. Report to the Store Manager and help execute strategic plans with a focus on service excellence.

This full-time role requires a flexible schedule, including early mornings, overnights, and weekends. The position offers a competitive hourly pay range and comprehensive benefits, with growth opportunities within CVS