Operations Manager — Retail Health & Customer Experience

CVS Health; Seaford (NY); On-site; USD 30,000 - 50,000; Full time

Job summary

CVS Health is seeking an Operations Manager to support the Store Manager in leading a CVS/pharmacy store, driving store execution, inventory control, and customer service excellence. You will oversee staffing, training, and financial management while building consumer loyalty.

This full-time role requires a flexible schedule including early mornings, overnights, and weekends. Competitive pay and comprehensive benefits are provided with a focus on safety and quality.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Full-time flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Lead others and work effectively with store crews.
• Supervise, assign and direct activities of the store’s crew.
• Effectively communicate information to store crew and supervisors in an open and timely manner.
• Support Store Manager with action plans for operational and service improvement.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture (greet, offer help, and thank).

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Leadership

Supervision

Influencing

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health is seeking an Operations Manager to support the Store Manager in leading a CVS/pharmacy store, driving store execution, inventory control, and customer service excellence. You will oversee staffing, training, and financial management while building consumer loyalty.

This full-time role requires a flexible schedule including early mornings, overnights, and weekends. Competitive pay and comprehensive benefits are provided with a focus on safety and quality.