Store Operations Leader & Training Coach

Walmart Inc.; Allentown (Lehigh County); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off (PTO) and leave benefits

Employee discounts

Live Better U education program

Job summary

Walmart Inc. in Allentown, PA is seeking a store leadership role focused on teaching, training, and coaching associates to deliver exceptional customer service.

You will lead teams across store operations, monitor financials, merchandising, and inventory, and implement improvements to meet sales and shrink targets. The role emphasizes open communication with all levels, adherence to OBW service standards, and the Open Door Policy to guide actions and decisions.

Qualifications

• 2 years of college or equivalent mix of retail and supervisory experience.
• Supervisory experience required.
• Ability to complete trainings and assessments (Academy trainings, Open Door trainings, etc.).

Responsibilities

• Lead and develop teams by teaching, training, listening to associates, and providing feedback.
• Drive store performance by monitoring budgets, merchandising, inventory and customer service.
• Ensure a high-quality customer experience and resolve issues following Walmart policies.

Skills

Retail experience

Supervisory experience

Customer service

Education

2 years’ of college

1 year’s retail experience and 1 year’s supervisory experience

2 years’ general work experience and 1 year’s supervisory experience

Job description

Walmart Inc. in Allentown, PA is seeking a store leadership role focused on teaching, training, and coaching associates to deliver exceptional customer service.

You will lead teams across store operations, monitor financials, merchandising, and inventory, and implement improvements to meet sales and shrink targets. The role emphasizes open communication with all levels, adherence to OBW service standards, and the Open Door Policy to guide actions and decisions.