Store Operations Leader: Team Growth & Customer Experience

CarMax Business Services; Iowa (LA); On-site; USD 65,000 - 85,000; Full time

Job summary

CarMax Business Services is looking for a Business Operations Manager in Training in Urbandale, Iowa. This position involves leading a team of associates and collaborating across departments to enhance customer experiences. Responsibilities include managing store operations, hiring and training associates, and implementing company initiatives. Applicants should have at least 3 years of management experience, preferably in retail, and possess strong communication and PC skills. The role may require working in varied environments and rotating shifts.

Qualifications

• 3+ years management experience, retail management preferred.
• Flexibility to work at multiple locations or relocate.
• Intermediate PC skills are required.

Responsibilities

• Manage a team of 10-30 associates to ensure customer experience.
• Conduct interviews, hiring, and promote associate development.
• Implement company initiatives for process improvement.

Skills

Multi-tasking

Effective communication

Independent judgment

Data interpretation

Identifying business opportunities

Management experience

PC skills

Education

Bachelor’s Degree

Job description

CarMax Business Services is looking for a Business Operations Manager in Training in Urbandale, Iowa. This position involves leading a team of associates and collaborating across departments to enhance customer experiences. Responsibilities include managing store operations, hiring and training associates, and implementing company initiatives. Applicants should have at least 3 years of management experience, preferably in retail, and possess strong communication and PC skills. The role may require working in varied environments and rotating shifts.