Store Operations Leader - Team Development & Service

Ross Stores, Inc.; Fort Lauderdale (FL); On-site; USD 55,000 - 85,000; Full time

Job summary

Ross Stores, Inc. in Fort Lauderdale, FL is seeking an experienced retail leader to manage store operations and lead a team of sales associates.

You will drive customer service, payroll, scheduling, training and compliance with company policies, while ensuring merchandise presentation and loss prevention standards. This role requires collaboration with district leadership and a strong focus on store performance and people development.

Qualifications

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Ability to supervise, motivate and communicate positively to Store Associates at all levels.
• Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
• Ability to set priorities and exercise independent judgment.
• Maintain high quality of Customer service.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
• Communicates any variances to Company standards to the Store Manager.
• Ensures proper scheduling of Associates to meet business objectives.
• Ensures compliance with all State, Local and Federal regulations.
• Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.

Skills

Store management

Leadership

Customer service

Communication

Scheduling

Budgeting

Tools

POS systems

PDTs

Job description

Ross Stores, Inc. in Fort Lauderdale, FL is seeking an experienced retail leader to manage store operations and lead a team of sales associates.

You will drive customer service, payroll, scheduling, training and compliance with company policies, while ensuring merchandise presentation and loss prevention standards. This role requires collaboration with district leadership and a strong focus on store performance and people development.