Store Operations Leader: Team Development & Excellence

Fleet Farm; Fergus Falls (MN); Vor Ort; USD 70.000 - 110.000; Vollzeit

Zusammenfassung

Fleet Farm in Fergus Falls, MN is seeking an Operations Manager to lead Front End Operations, Convenience Store/Gas Operations, Facilities, Scheduling/Labor Management, and Loss Prevention. You will train and mentor teams, develop individual development plans, and ensure staffing aligns with the budget to meet customer needs.

The role requires a Bachelor's degree and 5 years of management experience in a Big Box retail setting, with the ability to motivate a diverse workforce and adapt to a

Qualifikationen

• Bachelor's Degree in Business, Marketing or related field or equivalent relevant experience.
• 5 years of management experience within a Big Box retailer preferred.
• Proven ability to lead, coach, and build relationships in a fast paced environment.
• Must be able to direct and motivate a diverse population that includes full-time and part-time team members.
• Demonstrated ability to act decisively with implementing solutions, planning and delegating tasks, monitoring and achieving goals, and responding to change.
• The ability to work a flexible schedule and have open availability, including days, nights, weekends, and holidays is required.

Aufgaben

• Train, coach, and mentor your team to develop consistent and Best in Class execution and customer service.
• Oversee the development and execution of individual development plans for each of your direct and indirect reports.
• Ensure that all areas are staffed according to budget and maximized for customer needs. In conjunction with human resources, hire, train, develop, and manage the performance of all Team Members.
• Responsible for monitoring store wage and expense control programs.
• In conjunction with the General Manager and human resources, identify wage and expense budget variances and take corrective action where necessary.
• Responsible for oversight of all cash management policies, procedures, and practices.
• Responsible for the implementation, audit, and administration of the Fleet Rewards Visa, Store Credit Card, and Loyalty Program.
• Provide guidance and oversight for Customer related issues, as needed.
• In conjunction with the Loss Prevention Lead, oversee all efforts to reduce shrink activity through education, awareness, and compliance.
• Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

Kenntnisse

Leadership

Coaching

Budget management

Ausbildung

Bachelor's Degree in Business/Marketing or related field

Jobbeschreibung

Fleet Farm in Fergus Falls, MN is seeking an Operations Manager to lead Front End Operations, Convenience Store/Gas Operations, Facilities, Scheduling/Labor Management, and Loss Prevention. You will train and mentor teams, develop individual development plans, and ensure staffing aligns with the budget to meet customer needs.

The role requires a Bachelor's degree and 5 years of management experience in a Big Box retail setting, with the ability to motivate a diverse workforce and adapt to a