Store Operations Leader: Front End, Inventory & Growth

Fleet Farm; Fargo (ND); On-site; USD 65,000 - 90,000; Full time

Job summary

Fleet Farm in Fargo, ND is seeking an Operations Manager to lead Front End, Convenience Store/Gas, Facilities, scheduling, pricing, inventory, project coordination, and loss prevention. You will drive best-in-class service, coach a diverse team, and implement store initiatives.

The role requires a Bachelor's degree, 5 years of management within a Big Box retailer, and the ability to work a flexible schedule including nights and weekends.

Qualifications

• Bachelor's Degree in Business, Marketing or related field or equivalent relevant experience.
• 5 years of management experience within a Big Box retailer preferred.
• Proven ability to lead, coach, and build relationships in a fast paced environment.
• Must be able to direct and motivate a diverse population that includes full- time and part-time team members.
• Demonstrated ability to act decisively with implementing solutions, planning and delegating tasks, monitoring and achieving goals, and responding to change.
• The ability to work a flexible schedule and have open availability, including days, nights, weekends, and holidays is required.

Responsibilities

• Train, coach, and mentor your team to develop consistent and Best in Class execution and customer service.
• Oversee the development and execution of individual development plans for each of your direct and indirect reports.
• Ensure that all areas are staffed according to budget and maximized for customer needs. In conjunction with human resources, hire, train, develop, and manage the performance of all Team Members.
• Responsible for monitoring store wage and expense control programs.
• In conjunction with the General Manager and human resources, identify wage and expense budget variances and take corrective action where necessary.
• Responsible for oversight of all cash management policies, procedures, and practices.
• Responsible for the implementation, audit, and administration of the Fleet Rewards Visa, Store Credit Card, and Loyalty Program.
• Provide guidance and oversight for Customer related issues, as needed.
• In conjunction with the Loss Prevention Lead, oversee all efforts to reduce shrink activity through education, awareness, and compliance.
• Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

Skills

Leadership

Coaching

Team development

Budget management

Store operations

Loss prevention

Education

Bachelor's degree in Business/Marketing or related field

Job description

Fleet Farm in Fargo, ND is seeking an Operations Manager to lead Front End, Convenience Store/Gas, Facilities, scheduling, pricing, inventory, project coordination, and loss prevention. You will drive best-in-class service, coach a diverse team, and implement store initiatives.

The role requires a Bachelor's degree, 5 years of management within a Big Box retailer, and the ability to work a flexible schedule including nights and weekends.