Store Operations Leader — Shift Supervisor

LaMar's Donuts and Coffee; Highlands Ranch (CO); On-site; USD 22,730 - 23,074; Full time

Job summary

LaMar's Donuts and Coffee in Highlands Ranch, CO is seeking an Assistant Manager to supervise staff and run shifts when Store/General Manager is not on duty. You will interact with customers to ensure a satisfactory experience and help manage daily operations.

Responsibilities include opening/closing, scheduling, training, cash handling, and enforcing food safety standards. This role requires strong leadership and excellent customer service.

Qualifications

• Must be at least 18 years old.
• Open availability to run all shifts.
• Open and close the store as necessary.
• Hire and fire staff under supervision.
• Create and manage crew schedules.
• Supervise staff for customer satisfaction.
• Train new crew on food prep and serving.
• Provide food safety and sanitation guidance.

Responsibilities

• Open and close the store as necessary.
• Hire and fire staff under supervision.
• Create and manage crew schedules.
• Supervise staff to ensure customer satisfaction.
• Train crew on food prep and serving.
• Maintain equipment and report shortages or issues.
• Handle payments including loyalty and gift cards.
• Address customer complaints and suggestions.
• Perform other duties as assigned.

Skills

Open communication

Customer service

Staff supervision

Cash handling

Food safety

Training

Time management

Problem solving

Professionalism

Job description

LaMar's Donuts and Coffee in Highlands Ranch, CO is seeking an Assistant Manager to supervise staff and run shifts when Store/General Manager is not on duty. You will interact with customers to ensure a satisfactory experience and help manage daily operations.

Responsibilities include opening/closing, scheduling, training, cash handling, and enforcing food safety standards. This role requires strong leadership and excellent customer service.