Shift Supervisor - Food Service & Team Lead

LaMar's Donuts and Coffee; Fort Collins (CO); On-site; USD 34,000 - 44,000; Full time

Job summary

LaMar's Donuts and Coffee in Fort Collins, CO is seeking an Assistant Manager to oversee shifts when managers are absent and to supervise staff ensuring excellent customer service. You will assist with scheduling, training, and maintaining food safety, while handling payments and resolving customer concerns.

The role requires open availability, 18+ years of age, and a commitment to store operations and inventory control.

Qualifications

• Must read, analyze, and communicate clearly in English.
• Ability to supervise and train staff effectively.
• Open availability and willingness to work varied shifts.

Responsibilities

• Open and close the store as necessary and supervise shifts.
• Hire and fire staff under management direction.
• Create and manage crew schedules and enforce them.
• Train new crew members in food prep and serving.
• Handle payments via cash register and card terminals.
• Address customer complaints and suggestions.

Skills

Oral Communication Skills

Written Communication Skills

Technical Communication

Customer Relations

Customer Service

Diplomacy

Math Aptitude

Organization

Professionalism

Presentation

Reading Skills

Computer Literacy

Supervisory Skills

Tools

Valid Driver’s License

Job description

LaMar's Donuts and Coffee in Fort Collins, CO is seeking an Assistant Manager to oversee shifts when managers are absent and to supervise staff ensuring excellent customer service. You will assist with scheduling, training, and maintaining food safety, while handling payments and resolving customer concerns.

The role requires open availability, 18+ years of age, and a commitment to store operations and inventory control.