Shift Supervisor - Food Service (Tips, $16.50-$21)

LaMar's Donuts and Coffee; Aurora (CO); On-site; USD 22,730 - 28,929; Full time

Job summary

LaMar's Donuts and Coffee in Aurora, CO is seeking an Assistant Manager to supervise staff, run shifts in the Store Manager's absence, and ensure a high level of customer satisfaction. You will open/close, oversee deposits and payments, and manage crew schedules while ensuring food safety and quality standards.

This role requires strong leadership, communication, and problem‑solving abilities. The assistant manager supports daily operations, trains new staff, handles customer feedback, and

Qualifications

• Must be at least 18 years old and available to work all shifts.
• Excellent oral and written communication; strong customer service skills.
• Ability to supervise and train staff; experience managing a team preferred.

Responsibilities

• Supervise staff and run shifts when Store Manager/General Manager is not on duty.
• Open and close the store as necessary and manage daily schedules.
• Handle deposits, cash register operations, and loyalty/gift card transactions.
• Hire/fire staff under direction of management and prepare crew schedules.
• Ensure food safety, sanitation, and overall quality of service; address customer concerns.

Skills

Oral Communication Skills

Written Communication Skills

Technical Communication

Customer Relations

Customer Service

Diplomacy

Math Aptitude

Organization

Professionalism

Presentation

Reading Skills

Computer Literacy

Supervisory Skills

Job description

LaMar's Donuts and Coffee in Aurora, CO is seeking an Assistant Manager to supervise staff, run shifts in the Store Manager's absence, and ensure a high level of customer satisfaction. You will open/close, oversee deposits and payments, and manage crew schedules while ensuring food safety and quality standards.

This role requires strong leadership, communication, and problem‑solving abilities. The assistant manager supports daily operations, trains new staff, handles customer feedback, and