Store Operations Leader: People & Performance

Ross Stores, Inc.; Hoover (AL); On-site; USD 65,000 - 85,000; Full time

Job summary

Ross Stores, Inc. is seeking a Store Manager in Hoover, AL to lead daily operations, drive sales, and maintain store standards. You will recruit, train and develop a high-performing team, manage payroll, and ensure a safe, welcoming shopping environment for customers.

The role requires strong leadership, excellent customer service, and the ability to optimize merchandising and staffing to meet business goals.

Qualifications

• Minimum store management experience in retail.
• Strong customer service and leadership abilities.
• Ability to train and develop Associates and Leaders.

Responsibilities

• Lead store operations to meet company standards and profitability.
• Schedule staff and control payroll within budget.
• Recruit, train and develop Assistant Managers and Associates.
• Ensure compliance with regulations and company policies.
• Deliver excellent customer service and merchandise presentation.

Skills

Store management

Customer service

Leadership

People development

Budgeting

Education

High school diploma

Tools

POS systems

Payroll software

Job description

Ross Stores, Inc. is seeking a Store Manager in Hoover, AL to lead daily operations, drive sales, and maintain store standards. You will recruit, train and develop a high-performing team, manage payroll, and ensure a safe, welcoming shopping environment for customers.

The role requires strong leadership, excellent customer service, and the ability to optimize merchandising and staffing to meet business goals.