Store Operations Leader: People, Profit and Performance

Ross Stores, Inc.; Cullman (AL); On-site; USD 70,000 - 90,000; Full time

Job summary

Ross Stores, Inc. in Cullman, AL seeks an experienced Store Manager to lead all store operations, emphasize customer service excellence, and drive sales and profitability.

You will recruit, train, and develop store leadership, manage payroll and scheduling, ensure compliance with company policies, and maintain a safe, visually appealing shopping environment. This role requires evenings/weekends and strong leadership across all levels.

Qualifications

• Five or more years of Store management experience in a retail environment.
• Must maintain a high level of Customer service.
• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
• Ability to train, coach and develop Associates at all levels.
• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
• Fluency in English.
• Must exercise considerable independent judgement and discretion.
• Ability to work evenings and weekends.

Responsibilities

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Analyzes Store reports to evaluate controllable expenses and overall Store performance.
• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
• Ensures proper scheduling of Associates to meet business objectives.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.
• Through selection, training and motivation, strives to reduce Store turnover.

Skills

Store management

Customer service

Leadership

Staff development

English fluency

Job description

Ross Stores, Inc. in Cullman, AL seeks an experienced Store Manager to lead all store operations, emphasize customer service excellence, and drive sales and profitability.

You will recruit, train, and develop store leadership, manage payroll and scheduling, ensure compliance with company policies, and maintain a safe, visually appealing shopping environment. This role requires evenings/weekends and strong leadership across all levels.