Store Operations Leader: People, Inventory & Service

Dollar General; Battle Creek (MI); On-site; USD 52,000 - 68,000; Full time

Job summary

Dollar General is seeking a Store Manager in Battle Creek, Michigan to lead all daily store operations, supervise staff, oversee ordering, receiving, stocking, merchandising, staffing and customer service in a fast-paced retail environment.

You will recruit and train employees, conduct performance evaluations, monitor safety and cash controls, drive sales, manage expenses, and ensure the store meets company standards and policies.

Qualifications

• High school diploma or equivalent preferred.
• One year of management experience in a retail environment preferred.

Responsibilities

• Recruits, selects, and retains qualified employees according to federal and state labor laws and Company policies; ensure store is properly staffed.
• Provides proper training for employees; conducts performance evaluations; identifies gaps for appropriate solutions and/or counseling, up to and including termination.
• Makes recommendations regarding employee pay rate and advancement.
• Communicates performance, conduct and safety expectations regularly; coordinates meetings and events to encourage safety, security and policies.
• Ensures that the store is appropriately staffed and effectively opened and closed each day. Opens the store a minimum of two times per week; closes the store a minimum of two times per week.
• Evaluates operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Orders to ensure the meeting or exceeding of in-stock targets; reviews ordering plan, seasonal direction and inventory management issues on a weekly basis; follows up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitates the efficient staging, stocking and storage of merchandise by following defined Company work processes.
• Ensures that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintains accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensures the financial integrity of the store through strict cashier accountability, key control, and adherence to stated Company security practices and cash control procedures.
• Provides superior customer service leadership.
• Maintains a clean, well-organized store; facilitates a safe and secure working and shopping environment.
• Ensures that the store is adequately equipped with tools necessary to perform required tasks.
• Follows Company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and Company communications; ensures employee compliance.
• Completes all paperwork and documentation according to guidelines and deadlines.

Skills

Staff leadership

Cash handling

Inventory management

Recruiting and hiring

Communication skills

Customer service

Safety compliance

Education

High school diploma or equivalent

Tools

POS system

Job description

Dollar General is seeking a Store Manager in Battle Creek, Michigan to lead all daily store operations, supervise staff, oversee ordering, receiving, stocking, merchandising, staffing and customer service in a fast-paced retail environment.

You will recruit and train employees, conduct performance evaluations, monitor safety and cash controls, drive sales, manage expenses, and ensure the store meets company standards and policies.