Store Operations Leader: People-First

DICK'S Sporting Goods; Beachwood (OH); On-site; USD 21,000 - 32,000; Full time

Job summary

DICK'S Sporting Goods in Beachwood, OH is seeking a Lead for our store leadership team. You’ll help deliver brand standards, coach teammates, and ensure exceptional customer service to athletes of all ages.

You’ll manage day-to-day store operations, plan initiatives with guidance from the Assistant Store Manager, hire and train teammates, and foster an inclusive, welcoming environment. The role requires flexible hours and a passion for sport and community.

Qualifications

• Flexible availability including nights, weekends, and holidays.
• Prior retail sales experience (or customer-focused experience) preferred.
• Ability to adjust priorities and manage time wisely in a fast-paced environment.
• All teammates are required to adhere to all safety policies and procedures.
• Additionally, as business needs arise, other tasks may become necessary

Responsibilities

• Responsible for managing the day-to-day operational aspects of their store department
• Plans and organizes with the guidance of Assistant Store Manager; takes time to build plans to effectively execute projects and tasks while delegating based on priority level
• Upholds and holds team accountable for company brand, merchandising, and presentation standards
• Compliance to loss prevention standards and audit requirements
• Supports building and hiring a strong team as well as training associates on company procedures and programs; this includes new teammate training and cross‑training current team
• As business needs arise; other tasks may become necessary to support the team and the store
• Leads by example to ensure a great customer experience and helps teammates understand how their responsibilities play a key role in the organization
• Clearly communicates, provides in‑the‑moment coaching, and builds trust with teammates in the store
• Creates an inclusive store environment where everyone (teammates & athletes) feel welcome, safe, and is treated with respect

Skills

Flexible availability

Customer-focused experience

Time management

Safety compliance

Job description

DICK'S Sporting Goods in Beachwood, OH is seeking a Lead for our store leadership team. You’ll help deliver brand standards, coach teammates, and ensure exceptional customer service to athletes of all ages.

You’ll manage day-to-day store operations, plan initiatives with guidance from the Assistant Store Manager, hire and train teammates, and foster an inclusive, welcoming environment. The role requires flexible hours and a passion for sport and community.