Store Operations Lead - People-First & Growth

Golf Galaxy; Beachwood (OH); On-site; USD 21,000 - 32,000; Full time

Job summary

DICK'S Sporting Goods is seeking a people-first Lead for our store leadership team. The Lead will directly impact daily store operations, brand standards, and teammate development while delivering exceptional customer service to athletes.

This role emphasizes inclusivity and a positive work environment, aligning with our diverse community focus. As a Lead, you will guide teammates, model excellent service, and ensure store readiness.

Qualifications

• Flexible availability including nights, weekends, and holidays.
• Prior retail sales or customer-focused experience.
• Ability to adjust priorities in a fast-paced environment.
• Adherence to safety policies and procedures.
• Willingness to perform additional tasks as needed.

Responsibilities

• Manage day-to-day operational aspects of the store department.
• Plan and organize projects with guidance from the Assistant Store Manager.
• Uphold brand standards, merchandising, and presentation standards.
• Support hiring and training of teammates on company procedures.
• Lead by example to deliver great customer experiences and build trust.

Skills

Flexible availability

Customer service

Retail experience

Time management

Job description

DICK'S Sporting Goods is seeking a people-first Lead for our store leadership team. The Lead will directly impact daily store operations, brand standards, and teammate development while delivering exceptional customer service to athletes.

This role emphasizes inclusivity and a positive work environment, aligning with our diverse community focus. As a Lead, you will guide teammates, model excellent service, and ensure store readiness.